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Privacy policy

Colemans Home Interiors are commited to protecting your personal information and respecting your privacy rights by taking care of your data legally at all times. Please see below further information on how we handle your personal data. 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect:

Colemans Home Interiors may collect the following information from you:

- Name, contact details, email address, shipping details, billing address, date of birth, your location, marketing preferences. 

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.

Minors

The Site is not intended for Children . We do not intentionally collect Personal Information from children.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by clicking the 'unsubscribe' at the bottom of the email

 

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, offers/discounts and other updates.

You have the right to opt-out of any marketing communication at any time, you will see an unsubscribe button on the bottom of every email or please contact us at showroom@colemanbros.co.uk

    Retention

    When you place an order through the Site, we will retain your Personal Information securely for our records unless and until you ask us to erase this information. This helps us if a customer places another order and wants the same or related products to a past order, we can see it and process the order more efficiently. We retain the information to enable us to provide better better customer service and to make additional orders efficient.For more information on your right of erasure, please see the ‘Your rights’ section below.

      Your rights

      Legal Rights To Your Personal Data

      • You have the right to request a copy of all personal data that we hold about yourself
      • You have the right to request that your personal data is deleted about yourself
      • You have the right to request any personal data to be updated
      • You have the right to withdraw consent at any time

      If you wish to exercise any of the rights set out above, or discuss anything in further detail please contact us.

       

      Cookies

      A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

      We use the following cookies to optimize your experience on our Site and to provide our services. Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.


      Do Not Track

      Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

      Changes

      We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

      Contact

      For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at showroom@colemanbros.co.uk or by mail using the details provided below:

      Coleman Bros Ltd, Station Approach, Windmill Lane, , Hertfordshire EN8 9AX, United Kingdom

      Last updated: March 2023